Privacy Policy

Last updated: 10 August 2026

This policy explains what personal information Homebuyer Ready collects, why, who else sees it, and what you can do about it. It is written in plain English on purpose. If anything here is unclear, email hello@crazyhouseprices.ie and you will get a straight answer.

Who is responsible

Homebuyer Ready is run by Crazy House Prices Ltd, a company based in Ireland. For data protection purposes Crazy House Prices Ltd is the data controller, which means it decides what is collected and what happens to it.

Contact: hello@crazyhouseprices.ie

The short version

  • Making an account means giving an email address, and agreeing to be emailed. That includes emails about the site and about paid membership.
  • Running a property report means giving the address of a house you are interested in. That address is personal to you, because it says something about your plans, so it is treated carefully.
  • Nothing is ever sold, rented, or handed to anyone else for their own marketing.
  • Most things are kept for two years after your last activity, then deleted.
  • You can get a copy of everything held about you, or have it deleted, by asking.

What is collected, and why

When you create an account

Your email address, your name if you give one, and a password which is stored scrambled and cannot be read by anyone, including Homebuyer Ready.

You may sign in with Google instead. In that case Google confirms your email address and name. Google does not share your password, and Homebuyer Ready never sees it.

Why: to give you an account, let you sign in, and email you. Legal basis: performing the agreement you enter into when you create the account.

When you run a property report

The address and Eircode of the property, and whatever else you choose to enter: asking price, number of bedrooms, property type, floor area, BER rating and BER number, condition, and any notes you add about comparable sales. If you upload a BER certificate, that document is stored too.

The finished report is saved to your account as a PDF so you can come back to it.

Why: producing the report is the service. Saving it is so you can find it again. Legal basis: performing the agreement.

A note on why this matters. A report names a house you are considering, what it is being sold for, what it may be worth, and the most you should pay. That is sensitive in the ordinary sense of the word, even though it is not a special category of data under the law. Report PDFs can only be opened by the account that created them. They are not public, not indexed by search engines, and not guessable from a web address.

When you use the property tracker

Scores you give properties, bids you record, viewing notes, and contact details you enter for estate agents or solicitors.

Why: it is a notebook for your own use. Legal basis: performing the agreement.

When you use the assistant

The questions you ask and the answers given are recorded, along with your account.

Why: to apply fair usage limits, and to find gaps where the assistant answers badly. Legal basis: performing the agreement, and a legitimate interest in the tool working properly.

When you send feedback

Your message, any screenshot you attach, the page you were on, and your screen size.

Why: to fix what is broken. Legal basis: legitimate interest in improving the service.

When you buy the ebook

Name, email and billing details. Card details are entered directly with Stripe and are never seen or stored by Homebuyer Ready.

Why: to take the payment, send the book, and keep the records the Revenue Commissioners require. Legal basis: performing the sale, and legal obligation for the tax records.

Technical information

Your IP address and the date and time are recorded when you agree to this policy at signup, as proof of what you agreed to. Ordinary web server logs also record IP addresses for security.

Email

Creating an account means agreeing to be emailed by Homebuyer Ready. This covers:

  • Emails about your own account and your own reports
  • Updates about the website and new features
  • Emails about paid membership, including offers

You can unsubscribe at any time using the link in any email, or from your account page. Unsubscribing does not close your account, and you will still get essential emails about your own account and reports.

Email is sent using Brevo, which stores your email address in order to send it.

Who else sees your information

These are the companies used to run the service. Each one only receives what it needs.

Who What they get What for
Web Hosting Ireland Everything stored on the website Hosting, servers in Ireland
Render The property address, for as long as the report takes to build Running the report engine, servers in Frankfurt
Google Maps Platform The property address and Eircode Turning an address into map coordinates
Brevo Your email address and name Sending email
Stripe Name, email, payment details Taking payment for the ebook
Google Analytics Anonymous usage statistics Understanding which pages get used

Nothing is sold, rented, or shared for anyone else’s marketing.

Where your information is kept

Inside the European Economic Area, on servers in Ireland and Frankfurt.

Two exceptions are American companies with European operations: Google and Stripe. Both transfer some data to the United States under the European Commission’s Standard Contractual Clauses and the EU-US Data Privacy Framework.

Public information used in reports

Reports draw on public data: the Property Price Register, the Central Statistics Office, the SEAI register of BER ratings, planning authority records, and OpenStreetMap. That information is published by those bodies and is not collected from you.

How long things are kept

  • Your account and everything in it: two years after your last sign-in, then deleted
  • Reports and their PDFs: two years, or until you delete them
  • Assistant conversations: two years
  • Feedback: two years
  • Records of what you agreed to at signup: as long as the account exists, plus two years
  • Ebook purchase records: six years, because tax law requires it
  • Web server logs: thirty days

Deleting your account deletes everything above except the purchase records, which have to be kept.

Your rights

Under the General Data Protection Regulation you can ask for:

  • A copy of everything held about you
  • Correction of anything wrong
  • Deletion of your information
  • A portable copy in a common file format
  • Restriction, meaning it is kept but not used
  • To object to anything relying on legitimate interest
  • To withdraw agreement to marketing email, at any time

Email hello@crazyhouseprices.ie. You will get a reply within one month, and there is no charge.

If you are not happy with the response, you can complain to the Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, dataprotection.ie.

Cookies

homebuyerready.ie uses only the cookies needed to keep you signed in and to keep the site secure. No advertising cookies, no tracking cookies, and no third-party cookies are set. Fonts are served from the site itself rather than from Google.

The ebook shop at book.homebuyerready.ie uses analytics, and asks permission before setting those cookies.

Children

Homebuyer Ready is meant for adults buying or building a home. Accounts are not knowingly created for anyone under 18.

Changes

If this policy changes in a way that matters, account holders will be emailed. The date at the top always shows when it last changed.